Useful Links

A list of useful links on CJS services

Links to other organisations/helplines that support families of prisoners and other related issues.


  • Action for Prisoners’ and Offenders’ Families – supporting professionals working with families of prisoners and offenders
  • Affect – action for families enduring criminal trauma offering face to face or telephone counselling, telephone support, group meetings and befriending, court support, training and presentations. Tel: 0300 365 3651
  • DoingTime – If you or your loved one are facing a criminal conviction and want help navigating through the minefield which is the British penal system this is the site for you
  • Email a Prisoner – email service to contact a prisoner
  • Family Lives – offers support to families across the UK about any issue through their website and 24 hour free helpline on 0808 800 2222
  • Home Start – helps families with young children deal with the challenges they face. They support parents as they learn to cope, improve their confidence and build better lives for their children
  • i-HOP – iHop provides information and advice to professionals working with children and families of prisoners and offenders
  • Inside Time – the monthly newspaper for prisoners. See Inside Time information on visiting prisons
  • KeyRinge-Helpline for people with Learning Disabilities in the Criminal Justice System
  • The Lucy Faithfull Foundation – works with families that have been affected by sexual abuse including: adult male and female sexual abusers; young people with inappropriate sexual behaviours; victims of abuse and other family members
  • Ministry of Justice – work to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public
  • NACRO –  the crime reduction charity, dedicated to reducing crime and reoffending in communities across England and Wales
  • Nepacs – a charity based in the North East of England, supporting a positive future for prisoners and their families, and helping them to maintain family ties
  • Ormiston Trust – Ormiston Trust is a national charity which aims to improve the life-chances of children and young people
  • PACT – supports people affected by imprisonment. They provide practical and emotional support to prisoners’ children and families, and to prisoners themselves



  • POPS – POPS provide information and support to the families of offenders from their earliest contact with the
    Criminal Justice System (CJS), through to release and beyond
  • Prison Chat UK – an online community for anyone with a loved one in prison
  • Prisoner Advice and Information Service (Prison Reform Trust) – their service can provide prisoners with advice on 0808 802 0060
  • Prisoners’ Advice Service – charity offering free legal advice and support to adult prisoners in England and Wales
  • Prison Voicemail – call to leave a voicemail for a prisoner
  • Spurgeons – a leading children’s charity providing support to children and their families
  • Stopso – provide support to a family member when there has been sexual behaviour or offences
  • Unlock – assist people by empowering them with information, advice and support to overcome the stigma of their previous convictions
  • Victim Support –  independent charity helping people cope with the effects of crime, by providing free and confidential support and information
  • Protection Against Stalking – a website on how to identify and protect yourself from stalking
  • Suzy Lamplugh Trust – Training and Campaign information
  • Scared of someone – Useful information, news and how to stay safe from stalking
  • Paladin National Stalking Advocacy Service – Training, campaigns and trauma support
  • Digital Trust –  Helping victims of digital and cyber abuse
  • Prison Reform Trust – The Prison Reform Trust (PRT) is an independent UK charity working to create a just, humane and effective penal system.
  • Knife Crime Affects Everyone – Bahu Trust video on knife crime
  • Domestic Abuse – Bahu Trust video on domestic abuse
  • British Muslim TV – The Plight of Muslim Female Prisoners
  • New Meanings Psychology – Private Birmingham-based registered psychologists offering face to face and Skype/Zoom therapy sessions.
  • Prison Guide – An ex-offender who provides information on the CJS and prison especially, including his own experience.
  • Redeeming Our Communities – A new video of a spoken word encouraging no knife crime.